The Gist

Hakiri will collect certain non-personally identifiable information about you as you use our sites. We may use this data to better understand our users. We can also publish this data, but the data will be about a large group of users, not individuals. We may also collect certain personal information about you and your use of the Service (as defined herein) which may be published and used in the aggregate as set forth in this Privacy Policy.

We will also ask you to provide personal information, but you’ll always be able to opt out. If you give us personal information, we won’t sell it or do anything evil with it.

We may also use cookies.

That’s the basic idea, but you must read through the entire Privacy Policy below and agree with all the details before you use any of our sites.

Hakiri makes available services include our web sites (https://hakiri.io (the “Site”)), our blog, our API, and any other software, sites, and services offered by Hakiri in connection to any of those (taken together, the “Service”). It is Hakiri’s policy to respect your privacy regarding any information we may collect while operating our Site.

Questions

If you have question about this Privacy Policy, please contact us at hello@hakiri.io

Visitors

Like most website operators, Hakiri collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Hakiri’s purpose in collecting non-personally identifying information is to better understand how Hakiri’s visitors use its website. From time to time, Hakiri may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Hakiri also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Hakiri does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below. We may also collect and use IP addresses to block users who violated our Terms of Service.

Gathering of Personally-Identifying Information

Certain visitors to Hakiri’s websites choose to interact with Hakiri in ways that require Hakiri to gather personally-identifying information. The amount and type of information that Hakiri gathers depends on the nature of the interaction. Hakiri collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Hakiri. Hakiri does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Service-related activities.

Personal Information Provided by You

Registration: If you desire to have access to certain restricted sections of the Site or request to receive marketing materials, you may be required to become a registered user, and to submit the following types of personal information to Hakiri via GitHub OAuth: email address, GitHub user ID, and GitHub username.

Customer Support: We may collect information through your communications with our customer support team or other communications that you may send us and their contents.

Making a Purchase: When you make payments through the Service, you will need to provide personal information such as your credit card number and billing address.

Other: We may also collect your contact details when you provide them in the context of our customer, vendor, and partner relationships.

Personal Information Automatically Obtained from Your Interactions with the Service

Log Data: When you use our Service, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click.

Cookies: Like many websites, we also use “cookie” technology to collect additional website usage data and to improve the Site and our Service. A cookie is a small data file that we transfer to your computer’s hard disk. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. Hakiri may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our Service. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

Other: We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, to the extent permitted under applicable law.

Aggregated Statistics and Third Party Analytics Providers

Hakiri may collect statistics about the behavior of visitors to and users of the Service. For instance, Hakiri may monitor the most popular parts of the Hakiri Site. Hakiri may display this information in the aggregate publicly or provide it to others.

In addition, Hakiri may, from time to time, collect certain personal information from you, your use of the Services, and/or the users of your website, such as your user churn rate, your financial data and revenue, your conversation rates and other metrics (your “Data”). Hakiri may publish and display your Data in the aggregate to the public through our Site or on our blog, e.g. by publishing a report on average churn rates on the Site. However, all Data is only used and published in the aggregate which means that any published Data will not identify you, your website, your company or your users, or link you to the published information in any way. If you wish to opt out of the publication of your Data, please contact us as hello@hakiri.io.

Hakiri may also use third party analytics providers and products, such as Google or Amazon (collectively, “Third Party Providers”), to obtain, compile and analyze information (that may include personally-identifying information) about how users are using and interacting with Hakiri and/or the Services. Such information is compiled in the aggregate and anonymized (i.e. the aggregated data will not personally identify users in any way) and provided to Third Party Providers for analytics purposes only (e.g. obtaining statistics and other information about how users are using and interacting with Hakiri). These Third Party Providers may use a variety of established or new technologies or tools (including, without limitation, cookies, web beacons, HTTP cache, local shared objects and persistent identifiers) to recognize your computer or device and/or to collect or compile this information. You understand and acknowledge that Hakiri has no control over the technologies, tools or practices of the Third Party Providers providing analytics products and services to Hakiri.

How We May Use Your Personally-Identifying Information

We may use the personal Information we obtain about you to:

  • Create and manage your account, provide our Service, process payments, and respond to your inquiries.
  • Manage account authentication such as two-factor authentication or OAuth authentication.
  • Communicate with you to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance, including by periodically emailing you service-related announcements.
  • Send you onboarding emails in the first two weeks of your registration.
  • Tailor our Service.
  • Aggregate your personal Information for analytical purposes.
  • Provide customer support.
  • Send you marketing communications about products, services, offers, programs, and promotions of Hakiri, and affiliated companies.
  • Ensure the security of our Service.
  • Enforce our agreements related to our Service and our other legal rights.
  • Comply with applicable legal requirements, industry standards and our policies.

Protection of Personally-Identifying Information

We employ administrative and electronic measures designed to appropriately protect your personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. Please be aware that no security measures are perfect or impenetrable. We cannot guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards, subject to requirements under applicable law to ensure or warrant information security.

We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal information to you via email or conspicuous posting on our Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system , and any other disclosures that may be required under applicable law.

We also take measures to delete your personal information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period.

Hakiri discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Hakiri’s behalf or to provide services available at Hakiri’s Site websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Service, you consent to the transfer of such information to them. Hakiri will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Hakiri discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Hakiri believes in good faith that disclosure is reasonably necessary to protect the property or rights of Hakiri, third parties or the public at large. If you are a registered user of the Service and have supplied your email address, Hakiri may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Hakiri and our products. We primarily use our website and blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Hakiri takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Business Transfers

If Hakiri, or substantially all of its assets, were acquired, or in the unlikely event that Hakiri goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Hakiri may continue to use your personal information as set forth in this policy.

Data Storage

Hakiri uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. You understand that although you retain full rights to your data, it may be stored on third party storage and transmitted through third party networks.

Privacy Policy Changes

Although most changes are likely to be minor, Hakiri may change its Privacy Policy from time to time, and in Hakiri’s sole discretion. Hakiri encourages visitors to frequently check this page for any changes to its Privacy Policy.